(4.8 / 5)1995+ Ratings

Family Gifts Co Reviews

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Overall Rating

4.8
28 Reviews
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About Family Gifts Co

FamilyGiftsCo is a company that offers a wide range of products, including Premium Canvases such as the Ocean Dock Multi-Names Premium Canvas, Autumn Road Multi-Names Premium Canvas, and Mountain Range Color Multi-Names Premium Canvas. They also offer Custom Image Wooden Sign Multi-Names Canvas and Street Sign Multi-Names Poster. Their products are loved by many people and they cater to different types of customers, offering gifts for family members like brothers, wives, dads, moms, and best friends. They also have collections based on themes like Beach, Mountain, Country, and Patriotic.

In terms of services, they provide excellent customer service with a goal to respond to every customer question within 24 hours. They can be contacted via email or phone from Monday to Saturday, 9AM - 6PM EST. For custom commission products, they typically take 15-20 days for delivery as they may require multiple revision rounds between the customer and their team to ensure 100% satisfaction. Their products typically ship from facilities in Nevada, Pennsylvania, or Michigan.

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Family Gifts Co Customer Reviews (28)

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Miami Parsons
Miami Parsons
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Framed Family Photos

Ordering the family photo canvas framed and ready to hang saved me time and the end result looks professional. It's the finishing touch our family room needed.

Mar 22, 2023
Rose Nguyen
Rose Nguyen
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Thoughtful Gift

Bought the autumn forest canvas for my wife's birthday. She loves the personal touch of including our names and favorite colors. It's the perfect gift and now a focal point of our living room.

Mar 22, 2023
Asma Arsanukayev
Asma Arsanukayev
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Hassle-Free Shopping Experience

Shopping with this company is hassle-free, and the products are delivered on time.

Mar 21, 2023
Leah Trommler
Leah Trommler
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Beautiful Addition to Any Room

Uploading my own photos to create the custom canvas print was simple and a fun, creative project for a rainy afternoon. Seeing the end result hang on the wall makes me smile. Totally worth it.

Mar 21, 2023
Anna Bayer
Anna Bayer
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Gift Guide Success

I signed up for the gift guide newsletter and got a great discount on my order. The recommendations were perfect and introduced me to some unique gift ideas. Keep the inspiration coming!

Mar 21, 2023
Laura Lammon
Laura Lammon
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Lifetime Memories

The custom family portrait is beautiful and something we'll cherish for years to come. The quality of the print is amazing. Well worth the investment.

Mar 18, 2023
Gerry Hovestad
Gerry Hovestad
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Great Finishing Touches

The black and white cityscape canvas I ordered was stunning, but the subtle personalization of including the location of where our first date took place made it extra special. The attention to detail was wonderful.

Mar 17, 2023
Zoe Thomas
Zoe Thomas
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Perfect Anniversary Gift

My wife loved her customized canvas print for our anniversary. It's a special touch she wasn't expecting and captures memories we share together. You've gained a loyal customer.

Mar 17, 2023
Cecilie Thygesen
Cecilie Thygesen
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Creative and Beautiful Designs

Each canvas print is a unique work of art, and the personalization options make them even more special.

Mar 17, 2023
Linda Peters
Linda Peters
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Pet Portrait Perfection

It's hard to find a good portrait of my dog, but this store nailed it. They captured his personality perfectly and the canvas is high quality. It's proudly displayed in our living room.

Mar 17, 2023

Family Gifts Co Customer’s Q&A

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Family Gifts Co FAQs

FAQ

About familygiftsco.com Prices and Cost?

Familygiftsco.com offers a variety of products with different prices. For instance, their Ocean Dock Multi-Names Premium Canvas, Autumn Road Multi-Names Premium Canvas, and Ocean Dock with Saying 2 Multi-Names Premium Canvas are all priced at $99.95. They also offer a Custom Image Wooden Sign Multi-Names Canvas for $109.99 and a Street Sign Multi-Names Poster for $39.95. In addition to these, they have To My Wife Ocean Saying 1 Acrylic Plaque and similar items priced at $49.95. They also offer Couples Candles like the Lake Dock Couples Candle and Ocean Sunset Couples Candle for $29.95. There are also occasional discounts, such as a 20% off on the To My Husband Whiskey Glass Gift Set, bringing its price down from $104.95 to $84.95. Please note that these prices are subject to change and it's best to check the website for the most current prices.

FAQ

About familygiftsco.com Popular Products and Services?

FamilyGiftsCo offers a variety of products, with a focus on personalized canvas prints, metal art, mugs, and other merchandise. Some of their popular products include the Ocean Dock Multi-Names Premium Canvas, Autumn Road Multi-Names Premium Canvas, and Custom Image Wooden Sign Multi-Names Canvas. They also offer a range of acrylic plaques with various themes such as To My Wife Ocean Saying 1 Acrylic Plaque. New additions to their collection include the Pickleball Names Premium Canvas and Lake Dock Couples Candle. They cater to a wide range of recipients, offering gifts for family members like brothers, wives, dads, moms, and best friends. Their collections are also categorized by themes like Beach, Mountain, Country, and Patriotic. They offer a 90-day return policy on their products.

FAQ

How can I place an order on FamilyGiftsCo website?

To place an order on the FamilyGiftsCo website, you would typically select the product you want to purchase, add it to your cart, and proceed to checkout. During checkout, you'll be asked to provide your shipping and payment information. They accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. After placing your order, you should receive a confirmation email. If you need to change your order or shipping address, you should contact them within 24 hours of your order at care@familygiftsco.com. Once the order has been processed by their fulfillment team, a tracking number usually takes 1-3 business days to be generated. You can track your order on their website. Please note that all of their products are custom made, so they cannot accommodate changes after 24 hours, and any orders that have already been packed or shipped cannot be canceled. If you have any questions or need further assistance, you can contact their customer service.

FAQ

About familygiftsco.com Payment Method?

FamilyGiftsCo.com accepts all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. They do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

FAQ

What is the return policy of FamilyGiftsCo.com?

At Family Gifts Co., all products come with a 90 Day 100% Happiness Guarantee. If you are not happy with your purchase within 90 days of receiving it, they will do their best to make sure you are happy with their resolution. However, because all of their products are personalized and cannot be re-used, they do not accept returns. What they can do is send you a new, personalized product, or offer a refund after the original order has been delivered. You can contact them at care@familygiftsco.com for any inquiries.

FAQ

How long does it take to process an order on FamilyGiftsCo.com?

On FamilyGiftsCo.com, the order processing time includes about 7-9 days to create your order. After the order has been processed by their fulfillment team, a tracking number usually takes 1-3 business days to be generated. The delivery times vary based on the shipping method chosen: - Free / Standard Shipping: Average delivery times are currently 10-14 days from the order date. This includes the time to create your order and 3-5 days to deliver via UPS, USPS, or Fedex. - Faster Shipping: Average delivery times are 8-10 days (typically via UPS 2 Day Shipping). - Fastest Shipping: Average delivery times are 6-8 days (typically via UPS Next Day Shipping). Please note that these times are averages and actual times may vary.

FAQ

familygiftsco.com Return Policy?

Here is the information you requested about the return and shipping policy of FamilyGiftsCo:

Return Policy: FamilyGiftsCo offers a 90 Day 100% Happiness Guarantee. If you are not happy with your purchase within 90 days of receiving it, they will do their best to make sure you are happy with their resolution. Any refunds will be credited back to the original payment method, typically within 3-5 business days. Understandably, because all of their products are personalized and cannot be re-used, they do not accept returns. What they can do is send you a new, personalized product, or offer a refund after the original order has been delivered.

Cancellation Policy: Due to the personalized nature of their products, they have a 24 hour cancellation policy. Any cancellation requests submitted after 24 hours of the order cannot be approved.

Shipping Policy: The average delivery times for Free / Standard Shipping are currently 10-14 days from the order date. This includes about 7-9 days to create your order, and 3-5 days to deliver via UPS, USPS, or FedEx. They also offer Faster Shipping with average delivery times of 8-10 days (typically via UPS 2 Day Shipping).

Please note that during their busy holiday season there might be a slight delay in delivery of your order due to high volume and unexpected circumstances beyond their control. No refunds can be issued for orders delayed due to adverse weather conditions or any unforeseen circumstance that may affect Family Gifts Co. or any of their carriers.

FAQ

What is the return policy of Family Gifts Co?

Family Gifts Co offers a 90-day 100% Happiness Guarantee. If you're not satisfied with your order for any reason, please contact customer service team within 90 days. Family Gifts Co does not accept returns for personalized products once the order has been processed.
FAQ

How long does delivery take?

The average delivery time is 10-14 days from the order date, including 7-9 days to create your order and 3-5 business days for delivery.
FAQ

What payment methods are accepted?

Family Gifts Co accepts all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.